Data collection and data usage
There are various options available to contact us. If available, contact can be made via inquiry, contact form, booking, order or newsletter. The entered or registered personal data will be stored in order to process your request, to provide you with all desired information and, if necessary, to answer follow-up questions. If it is not desired to share personal data using the above given options, contact can be also made by e-mail, telephone or post. In any case, your data will be kept confidential and subject to data protection.
When you visit our website, you will automatically receive mainly technical data for the purpose of statistical analysis, to improve the website and the security of our IT system. The following data is stored during this process: IP address, operating system, web browser, date and time, length of stay, type of files, pages visited, origin of visitors, search terms and search words (via search engines). This data will not be transferred to other foreign servers.
Disclosure of data
Personal data will be only passed on if we are entitled to do so. In certain cases, e.g., when processing payments via credit card companies, for accounting, law enforcement procedures, a disclosure of data is inevitable. In other cases, we will inform you when disclosing the personal data to third parties, or if necessary, obtain your consent.
The website operator is responsible for the data processing and data protection on this website. The contact details can be found in the imprint of this website. The contact details of the data protection officer, if one has been ordered, you also receive from the contact details in the imprint.
You have the right to receive information about stored personal data free of charge at any time. You may also request to delete or update this information. However, deletions can only be made in accordance with tax and commercial law. Above all, the retention obligations on the part of the website operator are to be observed. In this context, you also have the right of appeal, which you may obtain from the competent supervisory authority.
Cookies are used on our website, mainly so-called “session” cookies. These are small text files that are saved on the storage medium of your computer and do not cause damages to it. Their main purpose is to make the use of our website more efficient and user-friendly. The storage period of cookies varies. However, you can use your browser to control how the cookies shall be handled, for example, inform you when a cookie is set, delete it after leaving the browser, or even block cookies. If the storage of cookies has been deactivated, the website may be impaired in its function.
This website uses plug-ins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can identify Facebook plug-ins either by Facebook Logo or the „Like“ (thumb-up sign) button on our website. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our website, the plugin initiates a direct connection between your browser and the Facebook server. Facebook therewith receives information that you have visited our website with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our website to your user account. Please note that we as the provider of the pages are not aware of the content of the data transferred and their use by Facebook.
Data processing when using PMS systems (widgets)
Widgets of the company zadego GmbH (easybooking) may be implemented on these pages.
The provider is a PMS system, which represents the provider of the hotel software of the responsible person. Depending on the tourism business, the widgets can be the following:
- Enquiry form
- Booking engine
- Small Search (enquiry, booking)
- Category View
- Room view
- Packages Widget
- Price overview
- Price comparison
- Availability calendar
- Online Check-In
a. General information
In order to process your enquiry or booking, it is necessary that the data provided by you to the responsible person is processed.
The above-mentioned person in charge and zadego GmbH (both jointly also referred to as "provider") have a contractually regulated business relationship. The person responsible obtains his hotel administration or booking software from zadego GmbH.
The personal data provided by you will be transferred to the administration system and to companies in business relations with the administration system. This transfer takes place in particular to the aforementioned landlords, possibly also to tourism associations, registration providers, payment providers and other companies that are linked to the administration system and/or landlord and must be consulted for the fulfilment of postcontractual obligations.
The use of personal data by the providers is governed by the applicable statutory provisions and the consent given by you to the use of your data.
b. Collection of data
Within the framework of an enquiry or booking with the tourism company, you provide relevant data for the execution of the same. As a rule, this involves the following:
- First name and surname
- E-mail address
- Payment data (bank details, credit card details)
- birth data (for the identification of children)
This data is only collected to the extent permitted by law and only with your consent and active participation. As far as the consent is declared electronically within the scope of the services, the legal obligations to provide information are taken into account and this consent is recorded by suitable technical systems.
c. Purpose of this data processing
The person responsible will process your personal data in this context for the following purposes:
- Online Check-In
- Fulfilment of reporting obligations
- Payment processing
If you enter personal data (contact data, e-mail, data of the desired stay in our house) in one of these widgets, this is always done on a voluntary basis and only for the purpose of being able to make an appropriate offer for your desired stay.
If there is no contractual relationship between the parties (i.e. there is no stay in the business of the responsible person), the data of the person concerned will be deleted automatically from the systems immediately. In individual cases, legal storage and deletion periods must be observed.
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